Business Information
CreatorSiteAI is operated by NIK QISTINA NADHIERAH BINTI MUHAMMAD NASIR. Business Registration No: 003862394-K Business Email: qistinanadhierah16@gmail.com SupportEmail: admin@creatorsiteai.space
Refund Policy
Simple refund guidance for CreatorSiteAI users.
This refund policy is intentionally straightforward and can be adjusted in the codebase as the final paid plan terms are confirmed.
Accounts Without a Subscription
Accounts without an active paid subscription are not charged and do not receive product entitlement, so there is no subscription payment to refund.
Paid Plans
Paid plans may be refundable depending on the situation, the payment status, and how the service has been used.
How to Request a Refund
Refund requests must be sent to admin@creatorsiteai.space with the account email, plan details, payment date, and reason for the request.
Non-Refundable Costs
Custom work, domain-related costs, third-party fees, payment processing charges, or services already delivered may not be refundable.
Review Process
CreatorSiteAI will review refund requests in good faith and may ask for more information before making a decision.
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